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GTC

General Terms and Conditions of Vin Africa Barbara Lehr e.K.

§1 Validity towards entrepreneurs and definition of terms

(1) The following General Terms and Conditions of Business apply to all deliveries between us and a consumer in the version valid at the time of the order.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside his trade, business or profession (§ 13 BGB).


§2 Conclusion of a contract, storage of the contract text

(1) The following provisions on the conclusion of a contract apply to orders placed via our online shop https://www.grape-of-good-hope.de .

(2) In the event of the conclusion of the contract, the contract with


Vin Africa Barbara Lehr e.K.
Barbara Lehr
Beethovenstraße, 3/13
D-69168 Wiesloch
Register number HRA 702570
Register court Mannheim


is concluded.

(3) The presentation of the goods in our Internet shop does not constitute a legally binding contractual offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.

The offer is accepted in writing or in text form or by sending the ordered goods within one week. If this period expires without result, the offer shall be deemed to have been rejected.

(4) Upon receipt of an order in our online shop, the following regulations apply: The consumer submits a binding contractual offer by successfully completing the order procedure provided in our online shop.

The order is placed in the following steps:


1) Selection of the desired goods
2) Confirm by clicking on the "Order" button
3) Check the details in the shopping basket
4) Click on the "Checkout" button
5) Log in to the online shop after registering and entering the login details (e-mail address and password).
6) Re-check or correct the data entered.
7) Binding dispatch of the order by clicking on the button "order for a fee" or "buy"


Before submitting the binding order, the consumer can return to the website on which the customer's details are recorded and correct input errors or cancel the order process by closing the Internet browser by pressing the "Back" button contained in the Internet browser used by him after checking his details. We confirm receipt of the order immediately by sending an automatically generated e-mail (confirmation of receipt). This does not constitute acceptance of the offer. The offer is accepted in writing, in text form or by sending the ordered goods within one week.

(5) Storage of the contract text for orders via our online shop: We store the contract text and send you the order data and our GTC by e-mail. You can also view the GTC at any time at https://www.grape-of-good-hope.de/agb. You can view your past orders in our customer area under My account --> My orders.


§3 Prices, shipping costs, payment, due date

(1) The prices quoted include statutory VAT and other price components. Any shipping costs are added.

(2) The consumer has the option of paying in advance, PayPal, credit card (Visa, Mastercard, American Express).

(3) If the consumer has chosen to pay in advance, he undertakes to pay the purchase price immediately after conclusion of the contract.


§4 Delivery

(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for dispatch immediately. Delivery will be made within 5 working days at the latest. In the case of payment in advance, the delivery period begins on the day after the payment order is sent to the bank responsible for the transfer and for all other payment methods on the day after the contract is concluded. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline shall end on the next working day.

(2) The risk of accidental loss and accidental deterioration of the item sold shall not pass to the buyer until the item is handed over to the buyer, even in the case of sale by despatch.


§5 Retention of title

We reserve title to the goods until the purchase price has been paid in full.

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§6 Right of cancellation of the customer as a consumer:

Right of cancellation for consumers

Consumers are entitled to a right of cancellation in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity:


Cancellation policy


Right of cancellation

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise your right of cancellation, you must contact us at

Vin Africa Barbara Lehr e.K.
Barbara Lehr
Beethovenstraße, 3/13
D-69168 Wiesloch
E-mail info@vinafrica.de
Fax 0622385459

by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to cancel this contract. You can use the attached sample cancellation form, but this is not mandatory.

Consequences of cancellation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.

We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract. The deadline is met if you return the goods before the deadline expires. 

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired.

You shall bear the direct costs of returning the goods.

End of the cancellation policy

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§7 Cancellation form

Sample cancellation form

(If you wish to cancel the contract, please complete this form and return it to us).

To :
Vin Africa Barbara Lehr e.K.
Barbara Lehr
Beethovenstraße, 3/13
D-69168 Wiesloch
E-mail info@vinafrica.de

I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

_____________________________________________________

Ordered on (*)/received on (*)

__________________

Name of the consumer(s)

_____________________________________________________

Address of the consumer(s)


_____________________________________________________

Signature of the consumer(s) (only for notification on paper)

__________________

Date of notification

__________________


(*) Delete as appropriate.


§8 Warranty

The statutory warranty regulations apply.


§9 Contract language

The contract language is exclusively German.

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§10 Customer service

Our customer service for questions, complaints and objections is available on weekdays from 8.30 a.m. to 5.30 p.m. at


Telephone: 062214053339
Fax: 062214053339
E-mail: info@vinafrica.de

at your disposal.

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Status of the GTC Aug.2024

Free GTC created by agb.de

Data protection

The protection of your personal data is our top priority. At Vin Africa, we pay strict attention to the use, storage and security of your data. Our privacy policy ensures that your information is treated confidentially and protected from unauthorised access. In addition, we inform you transparently about payment processing and confirmations of successful transactions.

Wholesaler info

Are you interested in selling our exquisite wines in your shop? Find out more about the terms and conditions for adding Vin Africa wines to your range here. We strive for long-term partnerships and endeavour to support your business with high-quality products and first-class service.

Payment methods

Credit and debit card
PayPal
Invoice payments

Widerrufsrecht
Anker 1
Zahlungsmethoden
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